The case study on ERE discusses how Room & Board, a furniture retailer, successfully improved its candidate experience by participating in the Talent Board's Candidate Experience Awards (CandE Awards). By utilizing the benchmark research from these awards, Room & Board was able to identify areas for enhancement in its recruitment process. The company focused on clear communication and feedback to candidates, which helped enhance their overall experience. As a result, Room & Board not only improved its hiring processes but also saw benefits in employer branding and candidate engagement.
