This article examines employers' attitudes towards automation. Employers are divided on the effectiveness of automation, with 43% of those surveyed seeing it as the key to staying competitive and 47% maintaining that it does more harm than good. Those who favor automation cite the potential for greater efficiency, fewer errors, enhanced scheduling options, and improved customer service. However, those against it feel these benefits are too costly and unreliable, citing problems with accuracy and system crashes. Ultimately, companies will have to evaluate whether the advantages outweigh the disadvantages when deciding whether or not to utilize automation.
