Is Quality of Hire a Real Metric?

Feb 6,
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Evaluating the quality of a new hire is often a debated topic in recruitment, as many argue it lacks a consistent definition and measurement method. However, Kevin Wheeler argues that it should still be considered a "real" metric. He suggests that having at least some measure of a new hire's performance or contribution allows businesses to compare recruitment sources, refine their hiring processes, assess talent acquisition team's performance, and improve decision-making. And while there may be disagreements about elements included in this metric, this doesn't invalidate its importance. Hence, businesses should focus on finding a consistent, valid, and reliable measurement model that suits their organization's specific needs.