Hiring processes should be humanized as they often treat candidates like commodities. The key to doing so is empathy, which involves tuning into another person's perspective, considering their thoughts and feelings, taking action to alleviate their stress or anxiety, and communicating understanding. Empathy can be achieved through several methods such as empathetic listening, personal branding, candidate-centric recruiting, recruitment marketing, and candidate relationship management. For businesses, it is vital to understand that the candidate experience is crucial and can greatly impact the brand. By fostering empathy in their hiring processes, organizations can benefit from improved candidate experiences, better hiring quality, enhanced brand reputation, and increased revenues.
