Chatbot technology is being used to potentially help the talent assessment industry. ChatGPT is a new bot created by HR tech company Receptiviti, which is designed to automatically assess job applicants' verbal experiences, rather than using a questionnaire. This innovative technology creates a custom virtual interviewer by drawing on Receptiviti's database of questions and responses. The bot then assesses applicants' spoken answers according to criteria such as tone, sentiment, and phraseology. This assessment process is twofold. It provides results quickly and more accurately reflects an applicant's true personality than traditional questionnaires. Receptiviti believes its chatbot technology is more fair and equitable than existing solutions, and could help reduce potential biases that may be present in traditional assessments.
